Code of Conduct
All Mautic events are held in accordance with the Mautic Code of conduct. Please report any concerns to a track lead, event organiser or by emailing [email protected].
A primary goal of the Mautic community is to support you and your business in the development, use and implementation of Mautic. It’s to be inclusive and add value to the largest number of participants, with the most varied and diverse backgrounds possible. As such, we are committed to providing a friendly, safe and welcoming environment for all.
This code of conduct outlines our expectations for all those who participate in our community, whether in-person or online, as well as the consequences for unacceptable behavior.
Your participation is contingent upon following these guidelines in all Mautic activities, including but not limited to:
- Using Mautic community resources.
- Working with other Mauticians and other Mautic community participants whether virtually or co-located.
- Representing Mautic at public events.
- Representing Mautic in social media (official accounts, personal accounts, Facebook pages and groups).
- Participating in Mautic sprints and training events.
- Participating in Mautic-related forums, mailing lists, wikis, websites, chat channels, bugs, group or person-to-person meetings, and Mautic-related correspondence.
We invite all those who participate in Mautic activities online to help us create safe and positive experiences for everyone, everywhere.
2. Open Source & Culture Citizenship
A supplemental goal of this Code of Conduct is to increase open source and culture citizenship by encouraging participants to recognize and strengthen the relationships between our actions and their effects on our community.
Communities mirror the societies in which they exist and positive action is essential to counteract the many forms of inequality and abuses of power that exist in society.
If you see someone who is making an extra effort to ensure our community is welcoming, friendly, and encourages all participants to contribute to the fullest extent, please recognize their efforts.
3. Welcoming to all
We are committed to providing a friendly, safe and welcoming environment for all, regardless of level of experience or job role, gender identity and expression, sexual orientation, disability, personal appearance, body size, race, ethnicity, age, religion, national origin, citizenship and immigration status, neurodiversity, mental health or socio-economic status.
4. Expected behaviour
The following behaviors are expected and requested of all community members:
Alert Mautic team members if you notice a dangerous situation, someone in distress, or violations of this Code of Conduct, even if they seem inconsequential. You can do this by emailing mau[email protected] or messaging any track lead or event organiser.
5. Unacceptable behaviour
The following behaviors are considered harassment and are unacceptable within our community:
6. Consequences of unacceptable behavior
Unacceptable behavior from any community member, including sponsors and those with decision-making authority, will not be tolerated.
Anyone asked to stop unacceptable behavior is expected to comply immediately.
If a community member engages in unacceptable behavior, we may take any action deemed appropriate, up to and including a temporary ban or permanent expulsion from the community without warning. Examples of sanctions which may be applied include but is not limited to:
- Verbal warnings.
- Written warnings.
- Temporary absence from participation.
- Long-term absence from participation.
- Being required to follow a conduct agreement that dictates the process of returning to the community.
7. Reporting guidelines
If you are subject to or witness unacceptable behavior, or have any other concerns, please notify us as soon as possible by emailing [email protected] if it relates to a Mautic Conference event or [email protected] in general, or contacting a Mautic team member on the specific platform.
Processes for dealing with breaches of the Code of Conduct can be found here.
8. Addressing grievances
Only permanent resolutions (such as bans) may be appealed. To appeal a decision, contact the Mautic team at [email protected] with your appeal and the team will review the situation.
We expect all community participants (contributors, moderators and other guests) to abide by this Code of Conduct in all community venues–online and in-person–as well as in all one-on-one communications pertaining to community affairs.
While this code of conduct is specifically aimed at Mautic’s official resources and community, we recognize that it is possible for actions taken outside of Mautic’s official online or in person spaces to have a deep impact on community health.
Resources or incidents which break this code of conduct for any reason in a non-Mautic community location will be considered in the same way as resources or incidents from owned channels, and subject to the same sanctions.
10. Contact info
11. License and attribution
This Code of Conduct is directly adapted from the Stumptown Syndicate and distributed under a Creative Commons Attribution-ShareAlike license.
Reviewed and updated using the Mozilla Code of Conduct Assessment Tool.
(Code of Conduct is subject to change without notice).
Information on how breaches of the Code of Conduct are dealt with can be found here.